Pay for minutes, not seats
Every plan includes transcription, translation into about 30 languages and one-click summaries. Plans renew monthly. Credits never expire.
Billing questions
How does billing work?
Starter and Pro are monthly subscriptions that renew automatically and charge your card on the same date each month. Credit bundles are a one-time purchase โ no subscription, no renewal.
Do credits expire?
No. Credits never expire, and they're only used after your monthly plan allowance runs out. At $0.25/min, they work the same whether you're on a plan or not.
What happens if a job fails?
You're never charged for a failed job. If a transcription fails, any minutes charged for it are automatically refunded to your balance in full.
Can I switch plans?
Yes โ Settings โ Billing has a Change plan option, so you can move between Starter and Pro as your usage changes.
Can I cancel anytime?
Yes, from Settings โ Billing. Cancellation takes effect at the end of your current billing period โ you keep access until then, no partial refund for the remaining days.
Who handles payments?
LemonSqueezy processes all payments and subscriptions. VocaFlow never stores your card details.