⌘K
Docs  /  Account  /  Notifications

Notifications

Which emails VocaFlow sends, and which you can turn off.

1 min readUpdated 19 Sep 2026

Where to change them

Settings → Notifications. Emails go to your account's email address.

You can turn these off

  • Transcription complete
  • Translation complete
  • Weekly usage summary
  • Approaching your minute limit — at 80% and again at 100%
  • Low credit balance — when credits drop below 15 minutes
  • Product news and tips

Always on

Failure, billing and account emails can't be turned off:

  • Transcription failed — includes the reason and a retry link
  • Receipts and invoices
  • Payment problems — failed charges and card expiry warnings
Still have a question?Contact support